01 Introduction & Applicability
Welcome to kv99.bar. This privacy policy explains how kv99 collects, uses, and protects your personal information. By using our platform, you are considered to have read and accepted this privacy policy.
Kv99's privacy policy aligns with Bangladesh and international data protection regulations. We believe privacy is a fundamental right, and protecting it is our responsibility. This policy applies to the kv99.bar website, the mobile app (where applicable), and all associated services.
Note: This privacy policy may be updated at any time. Continued use of the site after any changes constitutes acceptance of the updated policy.
02 What we Data Collection Collect
Kv99 collects only the information needed to deliver the best service and maintain platform security. We collect two types of data: what you provide directly, and what is gathered automatically from your usage.
Directly Provided Information
- Registration Information: Full name, date of birth, mobile number, and email address.
- KYC Information: National ID or passport number and photo.
- Payment Information: bKash, Nagad, or Rocket number (full number is not stored).
- Contact Information: Messages or complaints submitted to support.
Automatically Collected Information
- Device Information: Device type, operating system, and browser.
- Log Data: IP address, login time, pages visited, session duration.
- Gaming Data: Game history, bet amounts, win/loss records.
- Cookie Data: Information related to session cookies and browsing preferences.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account Creation & Verification | For as long as the account remains active |
| KYC Documents | Identity Verification & Fraud Prevention | 5 years |
| Payment Information | Transaction Processing | 5 years |
| Log Data | Security Monitoring | 90 days |
| Cookie Data | Session Management | Deleted at end of session |
03 Information of Use Purpose
Kv99 uses your information only for specific, legitimate purposes. Your data is never used for anything beyond those purposes without your consent. Our privacy policy ensures that your personal information is always handled in a controlled environment.
The purposes for which your information is used:
- Account creation, verification, and management.
- Processing deposits, withdrawals, and other financial transactions.
- KYC verification and fraud prevention.
- Customer service and issue resolution.
- Delivering bonuses, promotions, and personalized offers.
- Monitoring platform security and detecting suspicious activity.
- Fulfilling legal obligations and meeting regulatory requirements.
- Improving service quality and planning new features.
Rest assured: kv99 never sells your data to third parties for advertising purposes.
04 Information Sharing Policy
Kv99 never sells your personal data. In limited circumstances, information may be shared — always in your interest and in compliance with legal obligations.
Circumstances Where Data May Be Shared
- Payment Provider: Minimal data is shared with bKash, Nagad, or Rocket systems to complete transactions.
- Game Provider: Limited data sharing with international game providers for the operation of Live Casino or slots games.
- Legal Authorities: Information may be provided in response to a court order or a lawful request from a regulatory authority.
- Fraud Prevention: Information may be disclosed to relevant authorities if money laundering or fraud is suspected.
In each of the above cases, third parties are required to comply with security standards consistent with kv99's privacy policy.
05 Cookies Terms of Use
Cookies are used on the kv99.bar website. Cookies are small text files stored in your browser that help ensure a smooth experience on the site. We use three types of cookies:
- Essential Cookies: Required for login sessions and security — this cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: Used to understand and improve site usage — you can disable this.
You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.
06 Data Protection Technical Measures
Kv99 applies industry-standard technical and organizational measures to protect your data. Security is enforced at every level — not just promised.
- SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall & DDoS Protection: Server-level protection against cyberattacks.
- Regular Security Audits: Regular system audits conducted by independent organizations.
- Limited Access: Only authorized staff can access specific data.
- Data Masking: Payment numbers and sensitive details are masked before storage.
Warning: If any website or person asks for your password or OTP in the name of kv99, it is a scam. kv99 will never ask for your password or OTP.
07 Your Rights & Controls
Under kv99's privacy policy, you have full control over your own data. You may exercise the following rights at any time:
- Right to Access: The right to know what information kv99 holds about you.
- Right to Rectification: Right to request correction of inaccurate information.
- Right to Erasure: Right to request deletion of your data under certain conditions.
- Right to Restrict Processing: Right to request restriction of data processing for specific purposes.
- Right to object: Right to object to the use of your data for marketing or profiling purposes.
To exercise these rights, contact our support team. Please note that certain data may be legally required to be retained for a specified period.
08 Minors' Privacy
Kv99 is strictly for adults aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration, and if a user is found to be underage, their account is immediately closed and all associated data is deleted.
If you know of a minor who has attempted to open an account on kv99, please contact our support team. We will act promptly.
09 International Data Transfer
Kv99's servers and game providers' infrastructure may be located in various countries. When your data is transferred to international servers, the same standard of security is maintained.
For international data transfers, we ensure that:
- The destination country has adequate data protection laws in place.
- Third parties are contractually bound to uphold our privacy standards.
- Data remains encrypted during transfer.
10 Policy Updates & Contact
Kv99 may update this privacy policy as needed. For significant changes, you will be notified by email or through the platform. The "Last Updated" date at the top of the page always reflects the most current version.
For any questions or concerns about our Privacy Policy, please contact our support team: [email protected]
We typically respond within 48 hours. Any privacy concern you raise matters to us, and we are always ready to help.